Frequently Asked Questions

Find answers to common questions about our gear and services

How do I care for my technical surf apparel?

We recommend rinsing your gear in fresh water after every session and hanging it to dry out of direct sunlight to preserve fabric elasticity.

Do you offer custom surfboard shaping?

Yes, we collaborate with world-class shapers. Please contact our Brooklyn or Tokyo locations for custom order inquiries.

What size should I choose for Pilgrim brand apparel?

Our apparel generally follows a relaxed, functional fit. Please refer to the specific size guide located on each product page for exact measurements.

Can I track my order once it has shipped?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to the carrier's website.

Do you restock sold-out items?

Many of our items are produced in limited runs. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if it returns.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and duties are calculated at checkout based on your location.